What we’ll cover
Stage 4 Restrictions – We’re still here for you
With Stage 4 restrictions coming into effect, Malvern East Physiotherapy will continue to operate for onsite appointments and teleconsultations.
Please note, stay at home restrictions do not impact medical or allied health services. Travel is permitted outside of the 5 km zone with your appointment confirmation as proof of travel.
You can be assured that we will continue to implement the highest levels of safety and hygiene in line with our COVID Safe Plan.
COVID Safe Plan – Hygiene
- Temperature screening on entry for all team members and clients
- Non-attendance at the clinic if unwell
- All clinical staff wearing masks and eye protection
- Mandatory usage of masks or face coverings for all clients
- All staff having completed the COVID-19 Infection control
- 5 hand sanitiser stations throughout the clinic
- Closure of common areas within the clinic including the waiting room ensuring you are able to enter the clinic without touching any surfaces
- Cash free payment methods
- Continued reduction of people onsite with our team divided into rotating shifts
- Modifying pilates gym and rehab gym to ensure minimum of 1.5 m social distancing
COVID Safe Plan – Cleaning
- Regular cleaning and disinfecting of high touch items including door handles, treatment beds, pilates equipment and exercise equipment
- Increased cleaning with the clinic closed between 1 – 2 pm for cleaning
COVID Safe Plan – Record keeping
- Our practice management software records client attendance date, time of arrival and duration of time spent onsite
- All external visitors (including spouses, family, sub-contractors or deliveries) are required to provide name and contact number
Our team will always keep you informed of any changes regarding healthcare operation. Should you have any questions or queries, please do not hesitate to contact our team today.
To book an appointment, please call our team or book online.